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Thanks for this insightful post. As a hotel receptionist myself, this article really caught my attention.
For anyone interested in hotel guest services, hotel booking process, or learning more about hotel front office operations and customer service, I highly recommend a helpful book I found recently on Amazon. It’s full of practical hotel English conversation examples, hotel receptionist English phrases, and hotel check-in dialogue in English that are useful for both beginners and professionals.
It’s especially helpful for those studying a bachelor of hospitality management or taking hotel management courses online. Whether you're aiming for resort management or starting in front desk hotel positions, this book is a great guide.
Here’s the link: https://www.amazon.com/dp/B0F5BR9R3D
The book also includes useful dialogues like:
- Hotel reservation conversation in English
- Hotel check-out conversation in English
- Hotel guest complaints English conversation
- Hotel room service English conversation
It’s ideal for those preparing for hotel receptionist jobs, improving hotel customer service, or understanding hotel standard operating procedures. A perfect resource if you're pursuing a hotel management degree or looking into hotel front desk careers.
Once again, thank you for the article. This was very well done. |