|
Thanks for this insightful post! I really learned from the content you shared. For anyone in the hospitality field, I highly recommend a valuable resource I found on Amazon.
A COMPLETE GUIDE TO MASTERING THE HOTEL FRONT DESK https://www.amazon.com/dp/B0F5BR9R3D
It’s a comprehensive training guide for anyone involved in:
Hotel receptionist skills
Guest service skills
Check-in and check-out procedures
Handling guest complaints professionally
Room selling techniques and reservations
English language for hotel receptionists
Hotel front office operations
Marketing strategies in hospitality
What makes it truly unique is the inclusion of professional English training for each common guest interactionperfect for non-native English speakers.
It shows proper hotel English, use the correct vocabulary, and manage all kinds of guest situationsfrom basic questions to serious problems.
You’ll unlock exclusive video content, which demonstrates real front desk interactions in action.
Whether you're a student of hotel management, a college learner in tourism, or a front office leader coaching receptionists, this book is a powerful resource. It’s full of effective techniques to help you get great reviews, drive more bookings, and grow your career in hospitality.
Check it out here: https://www.amazon.com/dp/B0F5BR9R3D |